Multi-Year Accessibility Plan

This 2014 – 2021 accessibility plan outlines the policies and actions that Scalar Decisions Inc. (Scalar) will put in place to improve opportunities for people with disabilities.

Statement of Commitment

Scalar is committed to treating all people in a way that allows them to maintain their dignity and independence. We believe in integration and equal opportunity. We are committed to meeting the needs of people with disabilities in a timely manner, and will do so by preventing and removing barriers to accessibility and meeting accessibility requirements under the Accessibility for Ontarians with Disabilities Act (AODA).

Accessible Emergency Information

Scalar is committed to providing the customers and clients with publicly available emergency information in an accessible way upon request. Scalar will also provide employees with disabilities with individualized emergency response information when necessary.


Scalar will provide training to employees, volunteers and other staff members on Ontario’s accessibility laws and on the Human Rights Code as it relates to people with disabilities. Training will be provided in a way that best suits the duties of employees, volunteers and other staff members. Scalar will take the following steps to ensure employees are provided with the training needed to meet Ontario’s accessible laws.


  • All employees will complete eLearning via the OHRC website – Working Together: The Code and AODA (video);
  • All employees will be provided with the time at work to complete required training;
  • New employees will be provided with the same training on Ontario’s accessibility laws and the Human Rights Code, within 3 months of the start of their employment;
  • Records will be maintained of employees’ successful completion of training.

Information and Communications

Scalar is committed to meeting the communication needs of people with disabilities. We will consult with people with disabilities to determine their information and communication needs.

  • We will ensure that all new websites and content will conform with WCAG 2.0 Level A;
  • We will ensure feedback processes are accessible to people with disabilities upon request;
  • We will make all publicly available information accessible upon request by January 1, 2016;
  • We will make all websites and content conform with WCAG 2.0 Level AA by January 1, 2021.

Some other ways that Scalar is prepared to make information accessible include, but are not limited to reading documents out loud, making large print versions available, providing transcripts, offering in-person presentations or conversations, using graphics, and using text-based technology such as email, texting, or instant messaging.


Scalar will ensure that feedback processes that are in place are accessible to people with disabilities upon request. This may include arranging for accessible formats and communication supports on request. The availability of accessible format and communication supports will be posted on our website.


Scalar is committed to fair and accessible employment practices. By January 1, 2016 Scalar will take the following steps to notify the public and staff that:

  • We will accommodate people with disabilities upon request, during the recruitment, assessment and selection process;
  • If a job applicant requests accommodation, consult with them and make adjustments that best suit their needs;
  • We will notify successful applicants of our policies for accommodating employees with disabilities.

Return to Work Process

Scalar has in place a Return to Work process for its employees who have been absent from work due to a disability and require disability-related accommodations in order to return to work. Scalar will continue to provide opportunities for disabled employees to return to work on modified duties or modified hours until such time as they are capable of returning to pre-injury duties.

Performance Management, Career Development and Advancement & Redeployment

Scalar will take into account the accessibility needs of employees with disabilities, as well as individual accommodation plans:

  • When using our performance management process in respect of employees with disabilities;
  • When providing career development and advancement to our employees with disabilities;
  • When redeploying employees with disabilities.

Design of Public Spaces

Scalar is not currently responsible for redeveloping or constructing any of the public spaces covered by the Design of Public Spaces Standards. However, should Scalar have such responsibility in the future it will ensure compliance with the requirements of the Integrated Accessibility Standard Regulation (IASR).

Continuing Assessment of Potential Accessibility Barriers

Scalar will continue to assess the environment to prevent and remove any other accessibility barriers as identified by clients, candidates, and employees as requested.

Contact Information

For more information, questions, or concerns regarding accessibility at Scalar or to request communication in an accessible format, please contact Human Resources at (416) 202-0019 or via email: